What works in yoga also helps me deliver better client service. Consider these tips to improve how you make recommendations to lawyers.

It's natural to shorthand things when under pressure. But marketing and BD pros are well advised to remember their manners—learn from my mistake!

Serving lawyers will always be hard. But the recipe to succeed is simple.

Your energy is better spent crafting creative solutions than second-guessing yourself. Use this simple guide to check in on your guidance to lawyers and know where you stand.