top of page

the blog



What's Your "Cognac Problem"?
Delivering above-and-beyond client service doesn't have to be painful, and it can even be fun. Look for savvy opportunities and marshal your resources to surprise lawyers and solve sticky problems.
4 days ago3 min read


PSA: Don't do therapy on lawyers.
MBD pros may find themselves in "quasi therapy" discussions when lawyers drift from business development topics. Use these skills to get back on track.
Dec 16, 20251 min read


Just a "follow-up" email? Think again.
Transform your follow-up emails in seven easy steps to add immediate value to internal clients.
Nov 18, 20253 min read


Yoga, Constraint + Marketing Mindset
Consider three questions—and a little bit of yoga—to help you see the value of your work even when your best efforts are constrained.
Nov 14, 20251 min read


Difficult Lawyer? Sanity Check.
Just because a lawyer is difficult to work with doesn't mean their ideas are bad. Before you react, use this simple checklist to vet the next request from a challenging lawyer.
Oct 6, 20251 min read


Client Service Recipe: Knowledge, Empathy + Confidence
Serving lawyers will always be hard. But the recipe to succeed is simple.
Sep 27, 20254 min read


Proprioception: A Client Service Superpower
Marketers know where they stand and demonstrate elegant client service mastery when they communicate proactively to lawyers.
Sep 4, 20252 min read


Help Them Help You: Know What You Need, and Ask for It
Lawyers excel at helping others, yet too often deflect when offered help. Be ready to accept help, and go one farther: advise helpers on what you actually need.
Sep 1, 20252 min read


LinkedIn: Visibility, Engagement + BD Without Leaving Home
LinkedIn is about so much more than touting wins. Used well, it becomes a tremendous platform for visibility, engagement, and business development. How do I know? Because I'm getting opportunities I couldn't without it.
Aug 16, 20252 min read


New Partners: Say "No" to Boost Your Brand and Grow a Healthy Practice
When done right, there is tremendous brand power in declining work. It might just be the key to a healthy, thriving practice.
Jul 27, 20253 min read


Three Tips to Support Trial Lawyers + Litigators
Trial lawyers and litigators are rewarding to work with, despite habits and characteristics that may be intimidating. Apply three tips to improve your client service to these lawyers.
Jul 23, 20252 min read


Want Email Responses? Write For Phones.
Sure, your email looks perfect to you as you sit at your desk. But how does it appear to that reader opening it on their phone? Take these three steps to give phone readers what they need so you can get the responses you want.
Jun 19, 20252 min read


The LMAF Interview: Holly Amatangelo
Legal Marketing Association Education Director Holly Amatangelo is on a quest to help legal marketing and business development professionals understand their firms and clients. The former professional comedy actor ask questions, stays curious, and just says no to bad advice. As evidenced by her favorite phrase, "yes, and," Holly is always game.
Jun 16, 20258 min read


Six Ways Posting on LinkedIn is Like Cooking for My Family
However you tackle your meal planning and content development, the goal is to keep them coming back for more.
Apr 30, 20253 min read


The LMAF Interview: Roy Sexton
Living legend Roy Sexton gets real about marketing traps, social media, and guilty pleasures--with plenty of feel-good advice along the way.
Mar 4, 202511 min read


Hey Marketers: Do You Recognize These Order-Taker Traps?
Four common order-taker traps often trip up law firm marketers. Recognize and step around them to lead in your firm.
Mar 1, 20253 min read


The LMAF Interview: Tahisha Fugate
LMAF interviews Tahisha Fugate of Axinn. Highlights include a call for boldness, a savvy request of clients, and advice to "do it scared."
Jan 29, 20254 min read


The LMAF Interview: Matt Plavnick
LMAF interviews Matt Plavnick of Axis. Highlights include "Oh wow" work from others, three hated words, and the best advice he's heard.
Jan 14, 20254 min read


Tell Your Best Stories Now. Especially in Emerging Areas of Law.
Lawyers can't always wait for final resolution to sell their experience. Fortunately, they don't have to.
Dec 13, 20242 min read


Coming Soon: LMAF--The Interview
The LMAF Interview. Big brains. Sharp wits. Warm hearts.
Dec 10, 20241 min read
bottom of page
